Kent Air Conditioning is committed to protecting your privacy and safeguarding any personal information you share with us. This policy explains how we collect, use, and protect your data when you visit our website or engage with our services.
Personal Information We Collect
When you contact Kent Air Conditioning through our website, we may collect personal details such as your name, email address, telephone number, and any information you choose to include in your enquiry. If you submit a comment, review, or form, we also collect the information entered, along with technical details such as your IP address and browser information, to help maintain website security and prevent spam.
If you upload images to our website, please avoid including embedded location data (EXIF GPS), as other users can sometimes access this information.
Use of Cookies
Our website uses cookies to enhance functionality and improve your browsing experience. If you leave a comment, cookies may store your name, email address, and website details so you do not need to re-enter them in the future. If user accounts are enabled, cookies may also be used to remember login details and display preferences.
Cookies do not contain sensitive personal data, and you can manage or disable them at any time through your browser settings.
Embedded Content from Third Parties
Some pages on our website may include embedded content such as videos, maps, or articles from external websites. Embedded content behaves in the same way as if you visited the third-party site directly. These external websites may collect data about you, use cookies, or apply additional tracking methods beyond our control.
How We Use Your Information
We use your personal information only where necessary and for legitimate purposes. This includes responding to enquiries, providing quotations, delivering requested services, improving our website and customer experience, and meeting legal or regulatory obligations. Kent Air Conditioning does not sell, rent, or share personal data with third parties for marketing purposes.
Data Storage and Retention
Comments and related metadata may be stored indefinitely to help us recognise and approve future submissions automatically. If user registration is available on our website, personal information provided within user profiles is stored securely. You may request access to, updates of, or deletion of your personal data at any time, except where we are legally required to retain certain information.
Your Data Protection Rights
Under UK GDPR legislation, you have the right to request a copy of the personal data we hold about you, ask for corrections to inaccurate or incomplete information, and request the deletion of your data where legally permissible.
Data Security and Processing
Visitor comments may be processed through automated spam detection services to help protect the integrity and security of our website.
Contact Information
If you have any questions about this privacy policy or how Kent Air Conditioning handles personal data, please get in touch with us at: [email protected]